Privacy Policy

Last Updated: March 4, 2026

1. Introduction

ZoFlow ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our applications, websites, and services.

This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Phone number
• Name
• Email address (if provided)

Usage Information

• Login activity
• Device information
• IP address
• App usage data

Communication Data

If you interact with us through WhatsApp or other messaging services, we may collect:

• Phone number
• Messages sent to our services

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Authenticate users using OTP verification
• Send notifications and service messages
• Improve system performance
• Prevent fraud or abuse

4. WhatsApp Communication

Our services may send messages using the WhatsApp Business Platform.

These messages may include:

• One-time passwords (OTP)
• Service notifications
• Account-related alerts

Your phone number will only be used for legitimate service communication.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information.

Data may be stored securely on trusted cloud services such as:

• Supabase
• Secure hosting providers
• Encrypted databases

6. Sharing of Information

We do not sell or rent personal data.

We may share information only when necessary with trusted service providers including:

• WhatsApp Business Platform (Meta)
• Cloud infrastructure providers

These providers process data only to support our services.

7. Data Retention

We retain personal data only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Maintain security and fraud prevention

8. User Rights

Users have the right to:

• Request access to their data
• Request correction of inaccurate information
• Request deletion of personal data

Requests may be sent to the contact email below.

9. Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy, you may contact us:

Email:
ropuia@zoflow.in

Website:
https://zoflow.in